Frequently Asked Questions

Everything you need to know about Peeko's fresh deliveries.

How does Peeko ensure the freshness of food during transit?

We use specialized temperature-controlled packaging and eco-friendly insulation to ensure your items remain at the optimal temperature from our warehouse to your doorstep.

Where do you source your ingredients from?

Peeko partners directly with local sustainable farms and certified organic suppliers to provide the highest quality seasonal produce and pantry staples.

What is your policy on returns for perishable items?

Due to the nature of fresh food, we cannot accept returns. However, if any item arrives damaged or below your expectations, please contact us within 24 hours for a full refund or replacement.

Do you offer subscription-based deliveries?

Yes, you can subscribe to your favorite Peeko essentials and save 10% on every order. You can choose your delivery frequency and pause or cancel anytime through your account settings.

What shipping methods are available?

We offer standard, express, and same-day delivery in select metropolitan areas. Shipping costs are calculated at checkout based on your location and the weight of your order.

Are your packaging materials recyclable?

Absolutely. At Peeko, sustainability is a priority. All our boxes, liners, and cooling packs are either 100% recyclable or compostable.